Products & Pricing

---

Do you sell products not listed on your website?

Yes!  We are authorized distributors for a variety of manufacturers and vendors.  Please visit our Links page for a list of manufacturers we represent.  If you find a product you want to purchase on any of these manufacturer websites then contact us for pricing and availability.

Do you give volume discounts?

Yes!  If you want to order in bulk or have a list of items you want to order, please give us a call for a customized quote.

I like your stainless steel cabinetry, but I have more/less space available.  How do I get it to fit?

We are glad to offer design solutions for your lab so the stainless steel cabinetry is customized to your needs.  Just give us a call and one of our sales reps can help you plan and configure your new lab cabinetry or help you retro-fit new cabinetry into your current available lab space.  

Order Processing

---

How long will it take to get my order?

Once you have placed your order online, we will process your order within 24 hours (excluding weekends and holidays).  Once your order is processed, it will ship within 24 hours unless your items are on back order.  Transit time for your order depends on where you are located and the shipping method you choose.  Please visit our Order Processing page for more details.

I ordered the wrong item, how do I cancel my order?

If you find you have ordered in error, please give us a call and we will help you amend your order.  Please see our Return Policy for more information.

Shipping

---

What shipping methods do you offer?

Our standard shipping method is UPS Ground, but we also offer 2^nd Day Air and Overnight shipping if you need your order more quickly.

How much does shipping cost?

Freight will be calculated for your order during order processing.  If you would like a freight estimate prior to placing your order please give us a call and we will be glad to provide one.

Returns

---

How do I return an order?

Please give us a call if you wish to return your order.  Refer to our Return Policy for details on what is an acceptable return.

When will I receive my refund for a return?

We will notify you upon our receipt of your return and will process your refund within 3 business days.